Brown Safe MFG
Press Release Page

Customer Comments

The following comments are samples pulled from email correspondences with current customers. This is an accurate cross section of the type of feedback we commonly receive.
Note: Client names are not disclosed as this information is always kept confidential.

  • Nov 10 2011: From a client regarding an Elite Gem Safe ...

Hello Matt and your many pleasant coworkers,

After delays with construction of our new residence, the Brown Jewelry safe was finally installed yesterday.
It is simply wonderful and very much what I had hoped to have. Installation went smoothly. Many thanks for the guidance offered during my decision process and for the excellent result.

The safe is truly finely crafted.

T.T. - Denver, Colorado

 

  • Nov 08 2011: From a client regarding an Ultra Gem Safe ...

Kari,

My new safe is here and in place. I love it!! It's been a pleasure during business with you and GP Freight. They, as you, are very good at what they do as well as super nice people.

Thank you so much.

C.N. - Santa Barbara, California

 

  • Oct 29 2011: From a client regarding a Super Gem Safe ...

Received and had my safe installed today......
Love it, love it, love it ~~~~~~

The installer was excellent and extremely careful and patient... I highly recommend him to anyone in this area.

Thank you,

E.L. - Jackson, Mississippi

 

  • Oct 02 2011: From a designer representing his client ...

Hi Matt,

The safe arrived yesterday. It is a beautiful piece of work. Thank you and your team. My client loved it.

Regards,

S.J. - Orlando, Florida

 

  • Sept 16 2011: From client regarding an Estate safe ...

Thank you and all at Brown Safe. The safe was delivered today. The quality of the safe is exceptional and clearly accomplishes the purpose at a high level. The delivery services were of the highest professional standard; I couldn't be more pleased.

Thank you again.

B.R. - Jackson Hole, Wyoming

 

  • Sept 13 2011: From client regarding a Gem safe ...

Hi Kari,

The safe is just beautiful and is just exactly as I ordered it. I am really thrilled to have it and feel so much better when I leave home for a trip or even for a few hours. I kept saying that I wanted our girls to have my jewelry and not some burglar that would just break it up or melt it down or sell it for a few drugs - now I think that I will be able to have it around to pass along !!!

Hicks Safe and Locks did a wonderful job of getting the safe down our driveway and into the house. We had some concern about maybe the travertine cracking when they drilled the holes into the floor but it didn't crack and I thought that they were very careful and professional. I would definitely recommend them.

I also enjoyed working with Matt – he was very professional and prompt in answering any and all of my questions.

Thanks so much for making such a quality product.

T.L. - Paradise Valley, Arizona

 

  • Sept 07 2011: From client regarding a custom safe ...

Dear Sara,

The safe arrived today and the installers were very helpful. Thank you for your wonderful service and a product which is built to last.

Best regards,

L.W. - Leeds, United Kingdom

 

  • July 06 2011: From client regarding a Gem safe ...

Hi Matt,

The safe was delivered today. We are very pleased and impressed.
The biometric set-up was well outlined and performed easily with the supplied directions. The delivery service placed the safe in a most professional fashion. They knew exactly what they were about; the men were great.

Thank you and all at Brown Safe for a quality product and outstanding service.

Z.S. - Baltimore, Maryland

 

  • June 15 2011: From client regarding a gun safe ...

Hi Matt,

Just wanted to let you know everything went great with the installation of our new safe last Friday. Everything seems to be working as expected.

Many thanks again for all of you help getting the safe built and delivered to us.

Have a great summer!

D.M. - Fort Worth, Texas

 

  • May 25 2011: From client regarding a floor safe ...

Dear Brown Safe Company,

I just received my floor safe Model #CB2000 yesterday. I was very surprised. My dilemma is how am I going to put such a gorgeous safe in the ground buried in cement? Of course I have to bury it, but I don't have to like the idea.

I can honestly say I have never seen such a well made, functional work of art as I have in this safe I've purchased from you.

It can be easily seen and felt that the manufacture of this unit was not an effort of labor or a chore on your part. It was an effort of love and pride.

Thank You,

C.L. - Charleston, South Carolina

 

  • May 16 2011: From client regarding a Gem safe ...

Hi Matt,

I just wanted to let you know that I still think the world of my Brown safe; it was one of the best decisions I made in 2010.

It seems that human beings are generally better off not being overly attracted to inanimate objects, but I still get that warm feeling all over every time I open that 1" thick door. I show it to very few people but the impression is always the same once they realize it's not an average safe: Wow!

Hope all is well.

Regards,

B.B. - Seattle, Washington

 

  • April 18 2011: From client regarding a Gem safe ...

Hola Matt and the rest of the Brown Safe crew,

Just wanted to tell you all, how great it was doing business with you!
I really love my new safe. It's made beautifully inside and out, even more beautiful then I imagined it. very nice craftsmanship, exceptional design, super nice paint job and a very nice interior!

I just love it!!!!!!!!!!!!!!!

also I would like tell you, how very pleasant and professional the installer team was working! super team!!

I really want to thank all who were involved with my safe project. thank you all so much! It was really a pleasure from the start to the finish! thank you.

With all the best regards,

P.H. - Baja California, Mexico

 

  • Feb 20 2010: From interior designer representing her clients...

Good morning Lynel,

First, thank you a beautiful product.
Second, thank you for my clients being very happy.

And there you go, thank you,

C.T. - Pismo Beach, California

 

  • Jan 17 2010: From client regarding a Chronos safe...

Hi Again Matt!

I have to say this safe is AMAZING!

Your photos were great but in person this thing is truly a sight to behold! The main problem is it looks a bit sparse inside. Looks like I'm in the market for a few more watches to fill in those empty winder slots :)
Anyway, I just wanted to send my compliments to you and those who created this marvel as it truly is a work of art. Keep it up!

Thank You!

P. R. - Hollywood, California

 

  • Jan 08 2010: From client regarding an Estate vault door...

Hello,

Your door is beautiful. My vault is now complete and my wine and treasures are all very safe. This door is all that I was hoping for.

Thank You!

R. Q. - Prague, Czech Republic

 

  • Dec 16 2010: From a contracting firm ...

Matt,
The Safe is in and securely anchored. Just wanted to comment on the impressive skills of your installer. His ability to artfully move a 1200 pound safe up two flights of wood stairs and over a delicate wood floor impressed us all. You run a quality operation and sell a quality product.

T. S. - Beverly Hills, California

 

  • Dec 10 2010: From client regarding a Gem safe...

Greetings Matt!
The safe is now installed and I'm very happy!
This is a really substantial safe, and I'm very impressed by the attention to detail.

Couldn't be Happier!

S. R. - Orlando, Florida

 

  • Nov 23 2010: From client regarding custom built safe...

Kari,
Just wanted to say I am loving my new safe. I am so happy with the quality, the look and the function of the 41". Thanks to all of you doing a great job for me and my family.

L. B. - Dallas, Texas

 

  • Nov 02 2010: From client regarding a Gem safe...

Hello again Kari,

I finally received the safe and the quality is quite immaculate. I appreciate the time and care you took to coordinate the installation. Your follow up call and considerate advice made the entire experience a real pleasure. I will be sure to send my friends and family in your direction. Thank you again and best wishes.

P. A. - Aspen, Colorado

 

Click Here for testimonials from clients whose safes were subjected to severe house fires.